COVID-19 Policy
January 2022
Introduction
It appears we are now cautiously approaching some light at the end of the tunnel.
The strength of the virus is now degrading however we must all still be very cautious and careful.
Here at the Indian Tavern take it very serious and we want to ensure the best safety for our staff and customers.
This document is our guide on how we at The Indian Tavern, are preparing to manage the situation and what processes we are putting in place to comply with health and safety guidance.
As the situation is fluid with new information released at regular intervals, we must make it clear that our plans are only designed for our particular business and operations.
They have been built using detailed risk assessments for our restaurant and with the intention to be fully compliant with government guidelines.
There may be elements of our guide that conflict with updated guidelines and we will therefore monitor and adjust where it is necessary to do so.
Our only goal is to create a safe and hospitable environment for our teams and customers, so that we can return to a place of normality and create many more special memories together.
We will make mistakes and lessons will be learned but we will give careful consideration to every decision we make for the protection and well-being of others.
Site Hygiene
All surfaces in the restaurant and kitchen areas will be regimentally cleaned using disposable products at regular intervals. This is in addition to strict cleaning measures already applied to The Indian Tavern kitchen areas.
Externally operated daily site cleaning programmes will be extended to allow for dedicated non-toxic disinfectant fogging of all key contact points and high traffic areas.
Washroom maintenance will be increased paying particular attention to frequently touched areas and surfaces, such as taps, grab-rails and door handles.
Hand washing must be implemented in accordance with hand washing guidance after cleaning surfaces. All bins will be emptied using PPE including the provided disposable gloves.
Paper napkins will be introduced Front of House in the short term to reduce customer/staff contact.
Recyclable, environmentally conscious single use menus will be in use for the time being. As art templates customers will be encouraged to keep these menus should they wish to decorate them at home.
Tables will be deep cleaned after each sitting with turn times extended 15 minutes across all bookings to allow for a more thorough breakdown and disinfecting process.
Personal Hygiene
Handwashing will take place every 30 minutes on the hour and half past the hour observing social distancing measures throughout the process where possible.
Team members will wash their hands for a minimum of 20 seconds with soap and water.
Sanitiser stations will be located at all entrances, exits, key touch points and restrooms.
Good personal hygiene as always is an important requirement for all our team members.
Gloves will be provided and mandatory whilst receiving deliveries and handling products, this will include our kitchen teams, expeditors, and delivery teams.
Face coverings will be provided to all members of our team.
Team Well Being
Any team members who demonstrate other symptoms of COVID-19 will be instructed to return home self-isolate for 10 days in accordance with the current guidelines.
We have carried out an internal staff risk assessment to identify who is vulnerable/extremely vulnerable/living with someone who is
Any team members who share a home with someone who has symptoms of COVID-19 must notify their managers and they will be asked to self-isolate for 14 days in line with government guidelines.